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Shipping & Returns

Hi, How Can We Help?

To rent or purchase our suits and garments online, we accept Visa, Mastercard and AMEX credit cards, UEN PayNow and bank transfers.

If you’re visiting our retail store at 11 New Bridge Road #02-01 S(059383), our payment options include PayNow, Mastercard, VISA, UnionPay, JCB, NETS and Cash.

For purchases made within Singapore, you may pick-up your item at our showroom at 672 North Bridge Road #02-00 Singapore 188803.

If you would like to arrange for alternative delivery methods, kindly contact us at (65) 66124935. Please note that delivery charges will be borne by customers.

Please note that Red Dot Bespoke is not responsible for lost, misdirected or damaged products due to third party couriers.

We follow a strict No Exchange / No Refund Policy. Once your order has been processed, we will not be able to exchange or offer a refund for your purchase. Therefore, kindly double check to confirm your selections and customisations during your first visit. 

All custom made garments are made with effort and man-hours put into the production as specified to your needs. We will be unable to resell these items once made. As such, we simply cannot exchange or offer a refund. Thank you for your reasonable understanding.